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Telstra NBN

Telstra, Australia’s leading telecommunications and technology company, offers a comprehensive range of communication services, competing in all telecommunications markets. Serving around 22.5 million retail mobile services and 3.4 million retail bundle and data services in Australia, Telstra is committed to building a connected future where everyone can thrive. We provide simple and easy-to-use technology solutions, including Australia’s largest and fastest national mobile network, and strive to understand and serve our customers better than anyone else. With an international presence in over 20 countries, Telstra helps businesses, governments, communities, and individuals stay connected in the 21st Century. Proudly, we are enhancing the way our customers live and work through reliable connections, making us a top choice for Australian customers seeking NBN services.

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Telstra NBN

Choose us for reliability. Stay for the security.

Basic NBN

Evening speed: 25/4 Mbps | Unlimited Data | best for 1 - 2 people

Ultimate NBN

Evening speed: 250 /22 Mbps | Unlimited Data | best for 7+ people

Essential NBN

Evening speed: 50 /17 Mbps | Unlimited Data | best for 1 - 2 people

Ultrafast NBN

Evening speed: 700 /40 Mbps | Unlimited Data | best for 10+ people

Premium NBN

Evening speed: 100 /17 Mbps | Unlimited Data | best for 5 - 6 people

Switching Simplified: Just Count 1, 2, 3!

True Blue Australian

We’ve been there for Aussies for over 05 years and we’re looking forward to what’s next.

Compare with expert

Compare, electricity, solar, heat pumps, batteries, insurance for no additional charges.

Shine your life

From our steadfast guarantee to our cherished services, you can relax knowing we’ve got you covered.

Why choose Aussie Broadband

Satisfaction Guarantee

Easy to setup

Unlimited Data

Best customer service

Award winning teleco

No lockin contracts

Our 30-day satisfaction guarantee lets you try Telstra NBN risk-free. If you're not satisfied, let us know within 30 days for a full refund of your first monthly fee. Enjoy unlimited data and calls on all Telstra NBN plans, with no worries about running out. Our month-to-month plans offer flexibility with no lock-ins, allowing you to change or cancel as needed. Prioritize what matters most with our Internet Optimizer, ensuring uninterrupted work, streaming, or gaming. Telstra Plus rewards you with discounted tickets and exclusive benefits, and you’ll earn points with every eligible payment. Manage everything easily with My Telstra on your mobile, from checking usage to adding entertainment. Our robust cyber security monitors and blocks millions of threats daily, protecting your data. For support, our local team is always ready to assist. Experience faster Wi-Fi speeds and stronger signals with our modem's Wi-Fi 6 technology. Telstra is your top choice for NBN services, offering unmatched reliability and customer satisfaction for Australian consumers.

Prefer phone calls?

We welcome your feedback. Reach out to one of our knowledgeable support team members today.

Compare rates, features, and inquire about any concerns.

Over 100 trained personnel, all situated in NSW.

Telstra NBN helpline number

+61 485 901 392

Over Australia

When I discover a more cost-effective electricity plan, how do I change energy providers?

It’s simple, we handle everything for you. Just choose your new energy plan, fill out your details on our website, and we'll forward them to your new energy provider to set up your new account. They'll inform your current provider of the cancellation, ensuring a seamless transition without any interruption to your service.
What is the timeframe for transitioning to a new energy provider?

Completing the online process will only require a few minutes of your time. Enter your details here, and we'll promptly send them to your new provider to establish your account and to your current energy retailer to terminate your existing one. Typically, they process the paperwork within 24 hours. However, the transition won’t occur until after your current retailer conducts a final meter reading to issue a last bill. Given that energy retailers typically read meters every 3 months, the transition to your new retailer may take up to that duration.
When switching electricity providers, is there a need for new wiring or meter replacement?

No, there is no need to change any wiring or meters. The electricity is supplied to your residence by an electricity distributor, who is responsible for maintaining the electricity grid in your locality. All electricity providers offer plans that are delivered through the same distributor. When you switch providers, the only change is the name of the company on your bills and the associated charges for your electricity.
Is it possible to purchase electricity directly from a distributor?

Purchasing electricity directly from an electricity distributor is not an option; it must be obtained through an electricity retailer (provider).
When I switch energy providers, will there be any interruption to my gas, electricity, or solar services?

Your electricity or gas supply will remain uninterrupted. This is because they are still provided by the same energy distributor. The only change is the name of the energy retailer responsible for issuing your energy bills.
Does this comparison and switching service come at no cost?

Correct. It won't cost you anything. We receive a commission from your new gas and electricity provider. Although our service is offered to you at no cost, it's advisable to inquire with your current supplier(s) regarding potential exit fees.
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