SuperLoop NBN

Superloop is Australia’s innovative challenger telco and internet service provider, unlocking the unlimited possibilities of the internet. With a focus on delivering exceptional experiences, Superloop goes beyond being just a utility. We pride ourselves on our tech-driven approach and provide quality service across consumer, business, and wholesale units. Our can-do culture excites and engages customers, as we deploy game-changing solutions to address customer pain points. Backed by excellent customer service from our dedicated team of Superloopers, we are committed to making the NBN experience super for Australian customers seeking reliable and cutting-edge internet services.

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SuperLoop NBN

Select your unlimited option

Everyday Plan

Evening speed: 25 /8.5 Mbps | Unlimited Data | No Lock-in

Power Home

Evening speed: 98 /34 Mbps | Unlimited Data | No Lock-in

Extra Value

Evening speed: 50 /17 Mbps | Unlimited Data | No Lock-in

Superfast value

Evening speed: 250 /21 Mbps | Unlimited Data | No Lock-in

Family Value

Evening speed: 98 /17 Mbps | Unlimited Data | No Lock-in

Lightspeed value

Evening speed: 811 /42 Mbps | Unlimited Data | No Lock-in

Switching Simplified: Just Count 1, 2, 3!

True Blue Australian

We’ve been there for Aussies for over 05 years and we’re looking forward to what’s next.

Compare with expert

Compare, electricity, solar, heat pumps, batteries, insurance for no additional charges.

Shine your life

From our steadfast guarantee to our cherished services, you can relax knowing we’ve got you covered.

Why choose Belong NBN?

Well-priced

Super security

Low latency

5G network

700Mbps typical evening

Australian-owned Superloop is a commendable choice for those seeking a new NBN provider. Its plans are competitively priced, often matching or being cheaper than the national monthly average. According to the Australian Competition and Consumer Commission’s (ACCC) broadband monitoring, Superloop consistently delivers on its advertised speeds and achieves low latency times, making it an excellent option for online gamers. Additionally, Superloop reaches impressive theoretical maximum download speeds, now offering up to 700Mbps on its Ultrafast speed tier, even during busy evening hours. While customer reviews indicate that Superloop's customer support could improve, this issue is common among many telcos. Overall, Superloop stands out as a reliable and high-performance choice for Australian customers seeking NBN services.

Prefer phone calls?

We welcome your feedback. Reach out to one of our knowledgeable support team members today.

Compare rates, features, and inquire about any concerns.

Over 100 trained personnel, all situated in NSW.

Superloop NBN helpline number

+61 485 901 392

Over Australia

When I discover a more cost-effective electricity plan, how do I change energy providers?

It’s simple, we handle everything for you. Just choose your new energy plan, fill out your details on our website, and we'll forward them to your new energy provider to set up your new account. They'll inform your current provider of the cancellation, ensuring a seamless transition without any interruption to your service.
What is the timeframe for transitioning to a new energy provider?

Completing the online process will only require a few minutes of your time. Enter your details here, and we'll promptly send them to your new provider to establish your account and to your current energy retailer to terminate your existing one. Typically, they process the paperwork within 24 hours. However, the transition won’t occur until after your current retailer conducts a final meter reading to issue a last bill. Given that energy retailers typically read meters every 3 months, the transition to your new retailer may take up to that duration.
When switching electricity providers, is there a need for new wiring or meter replacement?

No, there is no need to change any wiring or meters. The electricity is supplied to your residence by an electricity distributor, who is responsible for maintaining the electricity grid in your locality. All electricity providers offer plans that are delivered through the same distributor. When you switch providers, the only change is the name of the company on your bills and the associated charges for your electricity.
Is it possible to purchase electricity directly from a distributor?

Purchasing electricity directly from an electricity distributor is not an option; it must be obtained through an electricity retailer (provider).
When I switch energy providers, will there be any interruption to my gas, electricity, or solar services?

Your electricity or gas supply will remain uninterrupted. This is because they are still provided by the same energy distributor. The only change is the name of the energy retailer responsible for issuing your energy bills.
Does this comparison and switching service come at no cost?

Correct. It won't cost you anything. We receive a commission from your new gas and electricity provider. Although our service is offered to you at no cost, it's advisable to inquire with your current supplier(s) regarding potential exit fees.
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