It’s simple, we handle everything for you. Just choose your new energy plan, fill out your details on our website, and we'll forward them to your new energy provider to set up your new account. They'll inform your current provider of the cancellation, ensuring a seamless transition without any interruption to your service.

Completing the online process will only require a few minutes of your time. Enter your details here, and we'll promptly send them to your new provider to establish your account and to your current energy retailer to terminate your existing one. Typically, they process the paperwork within 24 hours. However, the transition won’t occur until after your current retailer conducts a final meter reading to issue a last bill. Given that energy retailers typically read meters every 3 months, the transition to your new retailer may take up to that duration.

No, there is no need to change any wiring or meters. The electricity is supplied to your residence by an electricity distributor, who is responsible for maintaining the electricity grid in your locality. All electricity providers offer plans that are delivered through the same distributor. When you switch providers, the only change is the name of the company on your bills and the associated charges for your electricity.

Purchasing electricity directly from an electricity distributor is not an option; it must be obtained through an electricity retailer (provider).

Your electricity or gas supply will remain uninterrupted. This is because they are still provided by the same energy distributor. The only change is the name of the energy retailer responsible for issuing your energy bills.

Correct. It won't cost you anything. We receive a commission from your new gas and electricity provider. Although our service is offered to you at no cost, it's advisable to inquire with your current supplier(s) regarding potential exit fees.