Privacy Policy

Last Updated: 21.05.2023

Powermarket.com.au ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Comparemarket.com.au] and use our services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

What we do

PowerMarket operates as an independent third party lead generation consultancy for electricity, Solar, NBN, Insurance, where we are are generating leads via online platform facilitating connections between consumers and energy /gas /solar /NBN /insurance distributors for the purpose of identifying and comparing their plans. Our services are designed to provide impartial and transparent comparisons to assist consumers in making informed decisions regarding their specific requirements. PowerMarket does not own, generate, or distribute these services. Instead, we serve as an intermediary, offering a platform that enables consumers to access offerings from various electricity, Solar, NBN, Insurance providers, thereby optimizing their excess money expenditures. This service is provided without bias and is intended solely for the convenience and benefit of the consumer.

1. Information We Collect

We may collect and process the following information about you:

Personal Information: When you fill out a form on our website, we may collect your name, phone number, and full address.
Product Preferences: Information about the products you are interested in, such as Electricity, Solar, NBN, heat pumps, batteries, and Insurance.
Usage Data: We may collect information about how you use our website, including your IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect to:

Provide and Improve Our Services: To compare multiple products and provide alternatives at discounted prices from other companies.
Communicate with You: To contact you via phone, email, or other communication methods for further processes after you fill out a form on our website.
Marketing: To send you promotional materials and other information that may be of interest to you, subject to applicable laws and your preferences.
Analytics: To analyse usage patterns and improve our website and services.

3. Disclosure of Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We may share your information with service providers who perform services on our behalf, such as call centers and marketing agencies.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You have the right to request access to your personal information.
Rectification: You have the right to request the correction of inaccurate or incomplete information.
Erasure: You have the right to request the deletion of your personal information.
Objection: You have the right to object to the processing of your personal information under certain circumstances.
Restriction: You have the right to request the restriction of processing your personal information.
Data Portability: You have the right to request the transfer of your personal information to another organization or directly to you.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party websites.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Powermarket.com.au
Email: help@powermarket.com.au
Phone: +61 485 901 392