Lumo Energy, a subsidiary of Snowy Hydro, one of Australia's leading and longest-standing renewable energy producers, supplies electricity and gas to nearly 1 million residential and business clients across Victoria, New South Wales, South Australia, and Queensland, working in conjunction with Red Energy. Additionally, gas services are offered to residents of Victoria.
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Originally founded as Victoria Electricity in 2002, Lumo Energy expanded its operations into other eastern Australian states, known respectively as South Australia Electricity, Queensland Electricity, and New South Wales Electricity. In 2010, these operations consolidated under the unified brand of Lumo Energy. Focused on delivering value, Lumo Energy is recognized for competitive Lumo electricity rates and aims to offer some of the cheapest electricity in SA, influenced by wholesale electricity prices.
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The Lumo Movers plan is perfectly suited for individuals who frequently relocate, offering an electricity option that adapts to a mobile lifestyle. In Victoria, additional discounts are available for those who bundle their electricity and gas. GreenPower plans are also available, guaranteeing that a specific percentage of electricity is sourced from renewable energy.
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Customers who make their payments on time enjoy a comprehensive discount that applies to the entire bill, not merely the usage charges.
Additionally, the Lumo Ameego rewards program provides exclusive savings on groceries, movie tickets, fuel, and appliances, among other items. These savings can be tracked and redeemed through an easy-to-use mobile app, with rewards usable at major Australian retailers like Woolworths, Coles, Kmart, Caltex, and Target. This plan reflects Lumo Energy’s commitment to offering some of the cheapest electricity rates in SA, influenced by wholesale electricity prices and competitive Lumo electricity rates.
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Lumo Energy, one of Australia’s rapidly expanding energy providers, is committed to offering straightforward, user-friendly energy solutions in a distinctive and customer-centric manner.
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Lumo Energy places a strong emphasis on community, collaborating with various organizations to support local initiatives and engage with the public in ways that go beyond what is typically expected of an energy retailer. Currently, Lumo Energy is involved with The Salvation Army, Netball Victoria, and the Western Bulldogs.
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At Deal Expert, we assess a variety of companies and plans suitable for your property, focusing on the lowest rates, best overall discounts, special offers, payment bonuses, and any specific features you desire in your electricity plan.
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We are dedicated to securing the best deals from reputable energy retailers that you can rely on.
Serviceable locations
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Victoria (VIC)
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New South Wales (NSW)
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South Australia (SA)
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Queensland (QLD)
Advantages of Connecting with LUMO
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Energy Plans for Homes and Businesses
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Competitive Rates
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Online Payment Availability
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Experts in Renewable Energy
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Full-Bill Discount for Timely Payments
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Customer Loyalty Program
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Australian-Based Call Centers
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We welcome your feedback. Reach out to one of our knowledgeable support team members today.
Compare rates, features, and inquire about any concerns.
Over 100 trained personnel, all situated in NSW.
Lumo Energy helpline number
+61 485 901 392
Over Australia
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When I discover a more cost-effective electricity plan, how do I change energy providers?It’s simple, we handle everything for you. Just choose your new energy plan, fill out your details on our website, and we'll forward them to your new energy provider to set up your new account. They'll inform your current provider of the cancellation, ensuring a seamless transition without any interruption to your service.
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What is the timeframe for transitioning to a new energy provider?Completing the online process will only require a few minutes of your time. Enter your details here, and we'll promptly send them to your new provider to establish your account and to your current energy retailer to terminate your existing one. Typically, they process the paperwork within 24 hours. However, the transition won’t occur until after your current retailer conducts a final meter reading to issue a last bill. Given that energy retailers typically read meters every 3 months, the transition to your new retailer may take up to that duration.
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When switching electricity providers, is there a need for new wiring or meter replacement?No, there is no need to change any wiring or meters. The electricity is supplied to your residence by an electricity distributor, who is responsible for maintaining the electricity grid in your locality. All electricity providers offer plans that are delivered through the same distributor. When you switch providers, the only change is the name of the company on your bills and the associated charges for your electricity.
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Is it possible to purchase electricity directly from a distributor?Purchasing electricity directly from an electricity distributor is not an option; it must be obtained through an electricity retailer (provider).
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When I switch energy providers, will there be any interruption to my gas, electricity, or solar services?Your electricity or gas supply will remain uninterrupted. This is because they are still provided by the same energy distributor. The only change is the name of the energy retailer responsible for issuing your energy bills.
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Does this comparison and switching service come at no cost?Correct. It won't cost you anything. We receive a commission from your new gas and electricity provider. Although our service is offered to you at no cost, it's advisable to inquire with your current supplier(s) regarding potential exit fees.
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