AGL NBN

At AGL, we believe energy makes life better and are passionate about powering the way Australians live, move and work.

Proudly Australian for more than 186 years, AGL supplies around 4.3 million energy and telecommunications customer services. AGL is committed to providing our customers simple, fair and accessible essential services as they decarbonise and electrify the way they live, move and work.

AGL operates Australia’s largest private electricity generation portfolio within the National Electricity Market, comprising coal and gas-fired generation, renewable energy sources such as wind, hydro and solar, batteries and other firming technology, and gas production and storage assets. We are building on our history as one of Australia’s leading private investors in renewable energy to now lead the business of transition to a lower emissions, affordable and smart energy future in line with the goals of our Climate Transition Action Plan.

We’ll continue to innovate in energy and other essential services to enhance the way Australians live, and to help preserve the world around us for future generations.

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AGL NBN

Choose us for reliability. Stay for the security.

Home Basic

Evening speed: 25/5 Mbps | Unlimited Data | best for 1 - 2 people

Home Superfast

Evening speed: 250 /25 Mbps | Unlimited Data | best for 7+ people

Home Standards

Evening speed: 50 /20 Mbps | Unlimited Data | best for 1 - 2 people

Home Ultrafast

Evening speed: 1000 /50 Mbps | Unlimited Data | best for 10+ people

Home fast

Evening speed: 100 /20 Mbps | Unlimited Data | best for 5 - 6 people

Switching Simplified: Just Count 1, 2, 3!

True Blue Australian

We’ve been there for Aussies for over 05 years and we’re looking forward to what’s next.

Compare with expert

Compare, electricity, solar, heat pumps, batteries, insurance for no additional charges.

Shine your life

From our steadfast guarantee to our cherished services, you can relax knowing we’ve got you covered.

Why choose Aussie Broadband

Unlimited data

Certified Carbon Neutral

Modem options

Best customer service

Add a Home Phone plan

No lockin contracts

Enjoy unlimited data with AGL NBN, browsing without excess data charges for peace of mind. Choose from our modem options, whether buying outright, on a payment plan, or using your own if you're not connecting a home phone. Enhance your NBN connection with an optional Home Phone plan. Plus, all plans are certified Carbon Neutral by Climate Active at no extra cost, making your internet usage environmentally friendly. Perfect for Australian customers looking for AGL NBN services.

Prefer phone calls?

We welcome your feedback. Reach out to one of our knowledgeable support team members today.

Compare rates, features, and inquire about any concerns.

Over 100 trained personnel, all situated in NSW.

AGL NBN helpline number

+61 485 901 392

Over Australia

When I discover a more cost-effective electricity plan, how do I change energy providers?

It’s simple, we handle everything for you. Just choose your new energy plan, fill out your details on our website, and we'll forward them to your new energy provider to set up your new account. They'll inform your current provider of the cancellation, ensuring a seamless transition without any interruption to your service.
What is the timeframe for transitioning to a new energy provider?

Completing the online process will only require a few minutes of your time. Enter your details here, and we'll promptly send them to your new provider to establish your account and to your current energy retailer to terminate your existing one. Typically, they process the paperwork within 24 hours. However, the transition won’t occur until after your current retailer conducts a final meter reading to issue a last bill. Given that energy retailers typically read meters every 3 months, the transition to your new retailer may take up to that duration.
When switching electricity providers, is there a need for new wiring or meter replacement?

No, there is no need to change any wiring or meters. The electricity is supplied to your residence by an electricity distributor, who is responsible for maintaining the electricity grid in your locality. All electricity providers offer plans that are delivered through the same distributor. When you switch providers, the only change is the name of the company on your bills and the associated charges for your electricity.
Is it possible to purchase electricity directly from a distributor?

Purchasing electricity directly from an electricity distributor is not an option; it must be obtained through an electricity retailer (provider).
When I switch energy providers, will there be any interruption to my gas, electricity, or solar services?

Your electricity or gas supply will remain uninterrupted. This is because they are still provided by the same energy distributor. The only change is the name of the energy retailer responsible for issuing your energy bills.
Does this comparison and switching service come at no cost?

Correct. It won't cost you anything. We receive a commission from your new gas and electricity provider. Although our service is offered to you at no cost, it's advisable to inquire with your current supplier(s) regarding potential exit fees.
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